AI for small business: save time, work smarter and grow with confidence

Running a small business often means doing everything yourself, from admin and emails to planning and customer communication.

This practical online workshop shows you how to use AI tools like ChatGPT to save time, simplify your workload and confidently support the growth of your business.

You will learn simple, practical ways to start using AI, helping you work more efficiently and move your business forward with greater confidence.

What will I learn?

• How to use AI to save time on everyday business tasks.
• Drafting emails and customer responses quickly and professionally.
• Generating ideas and overcoming blocks in your business.
• Planning your workload and organising tasks more effectively.
• Creating simple, repeatable workflows to reduce manual work.
• How to use AI safely while maintaining your voice and business identity.

What you’ll do in the session:

• Watch live demonstrations using real small business scenarios.
• Practice using AI for emails, planning and problem-solving.
• Create simple prompts you can reuse in your business.
• Explore ways to apply AI to your own business challenges.
• Take part in a live Q&A.

This online workshop is part of the Thrive at Work series delivered by Kingston Adult Education, the adult learning provider for Kingston Council.

Eligibility requirements

This course is for small business owners and sole traders, freelancers and consultants, anyone managing their own business and short on time and those who want to work smarter and feel more confident using AI.

For the session, you will need a device with internet access (laptop, tablet or smartphone), basic digital skills, and a free ChatGPT account (support will be provided if needed).