Award in customer service for health and social care settings (level 2)
Lewisham College (part of NCG)
Our new qualification enhances customer service in healthcare to support those dealing with residents families, patients and internal and external customers within the health and social care environment. This course has continuous running intakes.
Entry requirements
This course is suitable for a range of levels. College staff will support you at the enrolment stage to confirm your eligibility for the course.
Assessment method
Online assessment workbooks and classroom activity.
Aims of the course
- Preparing to deliver customer service in health and social care settings
- Effective communication for health and social care
- Understand the specific needs of customers and patients accessing health and social care services
- Team work in health and social care setting
Progression opportunities
- Level 2 certificate in common health conditions
- Level 2 certificate in awareness of mental health problems
- Level 2 certificate in understanding working in the health sector
- Level 2 certificate in preparing to work in adult social care
- Level 2 certificate in working in the health sector
Facilities
The course is delivered through blended learning including online assessments and face-to-face workshops.
Career options
This qualification is designed to enable learners to develop the knowledge and understanding required to work with customers within the health and social care sector.
Lewisham College (part of NCG)
Disclaimer: The content provided on this site, whether by Grow London Local or by third parties, is by way of general guidance only. Grow London Local does not accept any liability for any loss or damage that any person incurs as a result of any content on this site. Please note that where you purchase paid services or content from third parties, your agreement is solely with those third parties.
Subscribe now
To unlock more courses and training opportunities, sign up to our newsletter.
You can view a sample here.
By subscribing you agree to our Terms of Use and Privacy Policy. You can unsubscribe at any time by using the "Unsubscribe" link at the bottom of any email we send you.
