Business Administration BTEC Level 1 Award

This Level 1 course is designed to provide learners with an introduction to the essential skills to work effectively and successfully as an administrator in a demanding and fast-paced business environment.

It’s suitable for people who have little or no experience and is ideal for enhancing your skills if you are new to administration, in any department, or as preparation for a future role.

With guidance from our expert tutor, this course will help to grow your confidence as an administrator and open doors to future career opportunities.

Course content includes:

• Professional behaviour in an office environment
• Providing effective administration services
• Roles and responsibilities of an administrator
• Handling telephone calls
• Managing personal performance and development in the workplace

Eligibility requirements

The course is free for those who meet all the following funding requirements:

• You have lived in the UK or EU for at least the last three years or you are a family members of a UK/EEA national and fulfil certain requirements (discussed at your assessment).
• You live in a London /Greater London Borough.
• You are not in full time education.
• You have not achieved this qualification before.
• You were aged 19 or older on 31 August 2025.
• You have permission to live in the UK for at least 12 months from the first day of learning.