Skills

Problem solving and managing change

Problem solving and managing change
Grow London Local

Wandsworth Lifelong Learning


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This course is designed for anyone who needs to tackle challenges effectively, including small business owners, entrepreneurs, and those working independently or as part of a team.

In today's hybrid work environment, strong decision-making and creative thinking are essential for success.

What you'll learn

  • How to ask the right questions and listen with intent 
  • Root Cause Analysis for identifying underlying issues
  • Creative techniques such as Idea Showers and Mind Mapping
  • Structured approaches, including De Bono's Thinking Hats and the GROW model

By the end of the course, you'll have practical tools to approach problems with confidence and turn challenges into opportunities.

Wandsworth Lifelong Learning is part of Wandsworth Council and is committed to helping individuals build skills, gain qualifications, and access guidance to support their next steps in education or employment.

Grow London Local

Wandsworth Lifelong Learning

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