Programme

Professional development: Customer service skills

WEA

The course will be focused on customer service skills. It will cover aspects of working in a customer service environment, how to communicate with customers and colleagues, principles of personal performance and working with others in a business environment.

You will need your own personal email address so that you are able to log in to the WEA digital learning platform: WEA Canvas.

You will need basic digital skills, to be able to understand how to follow URL links to pages on the internet.

Eligibility requirements

Age: 19+
Gender: Open to all
Boroughs: Open to all
Ethnicity: Open to all

WEA

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