How to get the most from customer feedback
Enterprise Nation
Posted: Mon 17th Jul 2023
In this Lunch and Learn, Tori Rosevink explains how to use customer feedback to learn what your ideal customer really wants.
Tori has spent her career working in insight, predominantly for consumer goods brands.
Experienced in tracking performance, delivering category and shopper insight, Tori now helps small food and drink brands' gain access to the same kinds of consumer insight that big brands rely on.
Topics covered in this session
How to find out where your customers share their opinions
The best cues and clues you should be listening for
How to use these clues to make a plan for your marketing
Relevant resources
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